IT Learning Sessions
These are written, self-guided sessions. No video is required or advertised as available. Each session ends with an artifact you can explain.
Session 1: map a support problem
Create a diagram, evidence table and one-page ticket.
Session 2: explain a DNS failure
Distinguish an unexpected answer, nonexistent name and timeout.
Session 3: trace a network path
Map access ports, trunks, subnets and routing boundaries.
Session 4: design a cloud lab
Describe identity, permitted traffic, costs and cleanup before provisioning.
Session 5: triage a reported message
Separate user actions, observations and escalation in a fictional case.
Session 6: present your evidence
Write a truthful project summary and remove unsupported claims.